Delivery Information 

We offer different delivery options to suit your requirements. 

UK Standard Delivery

• Delivery Time: 2-3 working days
• Cost: £2.99

Express UK Delivery

• Delivery Time: 1-2 working days
• Includes Tracking: Yes
• Cost: £5.00

All packages within the UK are shipped via Royal Mail and typically take between 1-3 working days to reach you, depending on your selected delivery option.

Tracking Information

Tracking numbers can be provided upon request if you select the tracked delivery option. This allows you to monitor your package’s progress and ensure timely delivery.

Lost Packages

If you believe your package has been lost in the post, please contact us through the Contact Form so we can assist you in locating it or arranging a replacement.

Undelivered Packages

If Royal Mail is unable to deliver your package, they will leave a red card with instructions for collection at your local post office. Details regarding the location and collection procedure will be provided on the card.

We strive to make your shopping experience as smooth and enjoyable as possible. Should you have any questions or need further assistance, please do not hesitate to contact us.

Returns Information

e want you to be completely satisfied with your purchase from Bindi Book. If for any reason you are not happy with your order, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

• Condition: The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• Proof of Purchase: You’ll need the receipt or proof of purchase.

How to Initiate a Return

To start a return, please contact us using the contact form on our website. If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always reach out to us for any return questions using the contact form on our website.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to make it right as quickly as possible.

Exceptions / Non-Returnable Items

Please note that we cannot accept returns on sale items.

Exchanges

The fastest way to ensure you get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Shipping Fees

All customers are responsible for their own shipping fees when exchanging or returning an item for a refund.

We appreciate your understanding and cooperation in adhering to our return policy. If you have any further questions or need assistance, please do not hesitate to contact us.